Shopify support retainer
For teams who need their store fast, stable and current.
- App and theme updates
- Monthly speed and health checks
- Priority fixes and support
Price from
£630/month
Shopify Retainers
Ongoing Shopify expertise
Your Shopify store needs continuous attention to maximise performance and sales. Our Shopify retainers provide dedicated development, optimisation and support.
What we do
Shopify expertise on tap
Dedicated Support
Priority access to Shopify experts.
Store marketing
Email, paid and SEO on the store marketing retainer. Conversion testing is the UX and CRO retainer on the main Shopify page.
New Features
Regular functionality enhancements.
Performance Focus
Speed and experience optimisation.
Store marketing
Email, paid search and SEO for the store, plus the campaign assets that support them. Conversion testing is on the main Shopify page.
- Email and lifecycle
- Paid and SEO
- Campaign assets
- Monthly marketing review
Store maintenance
We keep your Shopify store running smoothly. Theme updates, app management, bug fixes and performance monitoring handled proactively.
- Theme updates and fixes
- App configuration
- Bug resolution
- Performance monitoring
Feature development
New features and integrations scoped into the development retainer. Custom tools and improvements that sit inside that monthly scope.
- Custom feature development
- Third-party integrations
- App customisation
- Automation setup
Ways of working
How would you like to work with us?
Every team works differently, so we do too. Choose a fixed-scope project, an ongoing retainer, or start with one and move to the other as your needs change.
Shopify expertise on tap, from health checks to a full eCommerce team.
Store marketing retainer
For teams who want more sales from their store.
- Email, paid and SEO support
- Campaign assets by our designers
- A monthly report
Price from
£1,470/month
Recommended
Shopify development retainer
For teams who need a dedicated Shopify team on tap.
- Development and design capacity each month
- New features and integrations
- Dedicated Shopify lead
Price from
£1,785/month
Beyond the packages
We have a talented team with a broad and diverse skill set. The packages are a starting point. We can take on all kinds of projects, and the same is true of retainers.
Retainers are shaped around capacity, resource and scope. A higher package covers a more comprehensive range of services each month. Enquire if you want a custom project or a custom retainer.
Technology
Technology we support
Can you handle both technical development and CRO on retainer?+×
Shopify development, from £1,785 a month, covers development and design, new features and integrations, with a dedicated Shopify lead. Store marketing, from £1,470, covers email, paid and SEO, plus campaign assets. Support, from £630, covers app and theme updates, speed and health checks. Conversion testing is the UX and CRO retainer on the main Shopify page, from £1,155 a month. All prices are plus VAT. A custom retainer can bring a broader mix together.
Do you provide reporting on what has been delivered?+×
Yes. We provide regular reporting covering completed work, platform improvements, and measurable commercial outcomes where these can be attributed to specific changes.
How are retainer priorities managed each month?+×
Priorities are agreed based on commercial impact, technical dependencies, and your trading calendar. This ensures the most valuable tasks are addressed first and resource is not spread across lower-priority work.
What does a Shopify retainer include?+×
Shopify retainers are monthly, plus VAT. Support starts from £630 a month, store marketing from £1,470, and Shopify development from £1,785. Support keeps the store healthy. Marketing and development add campaign work and planned feature builds, agreed each month.